Report the fault by phone or email; a qualified engineer will assess urgency, advise emergency shut-off measures and schedule attendance for domestic or contracted sites.
Engineers use acoustic leak detection, thermal imaging and pressure testing to locate faults, isolate the supply and propose a repair method that minimises disruption and water loss.
Carry out repairs using appropriate fittings (soldered copper, compression, push-fit or PEX), pressure-test the system, reinstate insulation and provide written work completion and compliance notes.
Three decades on Lancaster and Cumbria properties — from Victorian terraces to council housing — means fast, accurate diagnosis and long-lasting repairs.
Gas Safe-registered engineers and MCS accreditation where relevant ensure repairs meet regulatory standards and are documented for landlords and local authorities.
Modern diagnostic kit (acoustic detectors, thermal imaging) and proven isolation techniques reduce flood damage and downtime on both domestic and contracted sites.